Eiji Tanaka

Head of Customer Support (Senior Technical Support Manager)

Eiji Tanaka is currently the Head of Customer Support at NetApp Japan G.K. and has extensive experience in customer support management across multiple organizations. Previously, Eiji worked at EMC, where they held various roles including Global Technical Support Manager and Corporate Support Manager, focusing on team management, customer escalations, and support planning. Eiji also served as a Technical Support Manager at Dell and a Field Escalation Manager at NetApp, where they facilitated support services for enterprise customers in Japan. With a strong leadership background in technical support and customer relationship management, Eiji contributes significantly to enhancing customer satisfaction and operational efficiency.

Location

Otsu, Japan

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