Brenden Kent is an experienced Technical Support Manager currently working at Highspot since October 2022, with a previous role in the same capacity at Forcepoint from January 2019 to October 2022. Prior to that, Brenden held the position of Team Lead in Technical Support at Sophos from January 2014 to December 2018, where responsibilities included managing level 1 engineers and supporting various Sophos products. Brenden’s earlier experience at RM Education spanned multiple roles, including Internal Account Manager and Operations Manager, focusing on account management and operational oversight for educational institutions. Initial career experience included positions such as Senior Service Desk Engineer and Network Managed Service Call Handler, alongside work as a Production Engineer. Brenden began professional involvement as Volunteer Manager for Focus Charity from August 2001 to June 2004. Educational background includes attendance at Kingswood College from 1985 to 1996.
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