Shikha Shrivastava is a CSM RevOps Specialist at Highspot, having joined the company in September 2025. Prior to this role, Shikha worked at HighRadius from June 2021 to May 2025, progressing from a Trainee in Sales - Strategy and Operations to an Analyst - 2 in Sales & Marketing Strategic Initiatives & Operations Management. Shikha implemented effective strategies that resolved commission disputes through data analysis, developed an automated KPI tracking system enhancing reporting efficiency, and standardized sales processes in Salesforce CRM, leading to improved forecast accuracy. Shikha also created lead conversion dashboards and conducted comprehensive win-loss analyses to refine sales strategies, significantly boosting marketing efficiency. Shikha holds a Bachelor of Technology (BTech) in Computer Science Engineering from Kalinga Institute of Industrial Technology, Bhubaneswar.
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