Keana Sørbø

Senior Guest Experience Manager at HIGHSTAY

Keana Sørbø is an experienced hospitality and recruitment professional, currently serving as the Senior Guest Experience Manager at HIGHSTAY since January 2024. Previously, Keana worked as a Recruitment Consultant at Sky Group AS, where responsibilities included candidate searches and network building. In a prior role as a Hotel Ambassador at citizenM hotels, Keana ensured a welcoming atmosphere for guests while managing various food and beverage services. With a strong background in customer service from positions at Relekta and Stayclassy and leadership experience from Growthsource Academy, Keana has honed skills in managing teams and enhancing guest experiences. An educational foundation in Business Management from Berkeley College complements Keana's diverse expertise in the industry.

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