Waleed Abied

Waleed Abied is an experienced Help Desk Specialist currently employed at Hikma Pharmaceuticals since June 2021, focusing on data center management and troubleshooting network infrastructure issues. Prior experience includes a position at Sudan International Grammar School from September 2018 to May 2021, where responsibilities included managing a learning management system and addressing network issues. Waleed also served as a Help Desk administrator at Africa Specialized Hospital for Ear, Nose & Throat for a brief period in 2017, handling system and website administration. Earlier, Waleed worked as Technical Support at Source Information Technology, installing network infrastructure and providing multi-level technical assistance. Waleed holds a Bachelor's degree in Computer Systems and Networking from Sudan University of Science and Technology, earned between 2014 and 2016.