Jeanne Werner

Jeanne Werner is an accomplished IT professional with extensive experience in managing help desk and service desk operations across various industries. Currently serving as the Manager of Global Service Desk and Site Procurement at Hill International, Inc. since April 2015, Jeanne oversees first-level IT services and site procurement for technology assets. Previously, Jeanne held multiple managerial positions at Hill International, focusing on global help desk and site support across the Americas. Jeanne's career includes significant roles at Jones Apparel Group as a Help Desk Supervisor, where operational efficiency was a top priority, and at Computer Aid, Inc. as a Service Delivery Leader managing high call volumes and large teams. Jeanne began professional endeavors at OneBeacon Insurance as an IT Team Leader and has foundational experience from General Accident Insurance Company as a Help Desk Analyst. Jeanne holds an Associate's degree in Business Administration and a certification as a Pharmacy Technician from Bucks County Community College.