George M.

George M. is an accomplished customer service professional with extensive experience in leading operations and providing support across several organizations. Currently a Customer Service Lead at Hill Physicians Medical Group since April 2016, George assists in managing the call center and resolving complex inquiries. Previous roles include Customer Support Coordinator positions, where George mentored new hires and resolved issues regarding claims and eligibility. Prior to Hill Physicians, George worked at RelayHealth as a Tier 1 Application Analyst, delivering technical support and enhancing processes. Earlier experience includes roles at Cubic and Tickets.com, where George supported customer inquiries and provided technical assistance to a wide range of clients. Expertise includes training and process improvement in customer support environments.