Kathy Hanisch

Operations Support Manager at Hillyard

Kathy Hanisch has extensive work experience in the field of operations and management. Kathy currently serves as the Operations Support Manager at Hillyard, a position they have held since 2017. In this role, their responsibilities include overseeing various aspects of business operations such as SAP training and implementation, business process support, policy implementation, vendor pricing, and software testing.

Prior to their current position, Kathy worked at Hillyard as the Business Process Owner from September 2003 to 2017, where they were responsible for managing operational processes, addressing policy questions, and providing support for branch management. Kathy also served as the Operations Manager at Hillyard's Sioux Falls Branch from October 1988 to August 2003. In this role, they handled various operational tasks including recruitment and training of staff, accounts receivable and payable, customer service, purchasing, inventory management, and computer operations and training. Kathy also managed the Service Department and ensured profitability.

Before joining Hillyard, Kathy worked as an Assistant Network Supervisor at Sioux Falls Service Center from October 1987 to October 1988. In this role, they provided support for a network of 230 points configured to IBM and Sperry host systems, including installation, relocation, and preventative maintenance of computer equipment.

Kathy Hanisch attended the National College of Business from 1986 to 1988, where they obtained an Associates degree in Business.

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