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Hilti Belux
- Hans Lafeber
Hans Lafeber has a diverse work experience in various roles at Hilti. Hans started as an Account Manager at Hilti Nederland BV in 2000 and later became a (Junior) Product Manager at the company. Hans then moved to Hilti Belux and worked as a Team Leader for Product Marketing, leading the product management team for Electric Power Tools & Accessories. Hans also served as a Team Leader for Strategic Marketing, where they coached a team responsible for pricing, territory planning, and marketing. Hans later became a Customer Service Manager, where they coached service agents and initiated change management to increase teamwork and productivity. Hans then transitioned to the role of Head of Customer Service, focusing on project management for Salesforce.com implementation and remote working account management for small and mid-size customers. Most recently, they held the position of Head of Customer Service, where they coached the full customer service team, implemented a pilot program to change the direct sales approach, and made customer experience measurable with Medallia.
Hans Lafeber obtained their Bachelor's degree in Marketing - International Management from Ichtus Hogeschool Rotterdam in the years 1996 to 2000. Additionally, they have obtained a certification in Essentials of online marketing from Lynda.com, but no details about when they obtained this certification are provided.
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Hilti Belux
As we are rapidly growing and investing in new positions, we are constantly on the look-out for new talent. Check out our careers page for the latest job opportunities: https://careers.hilti.be/nl-be/search/jobs?f[0]=sm_field_country%3ABE Hilti is a global leader in providing technology-leading products, systems and services to the worldwide construction industry. Our success is driven by distinction, defying convention and powering some of the world’s most ambitious feats of engineering for our customers. We are proud to be consistently ranked among the world’s best places to work including the Sunday Times 100 Best Companies to Work For (2017) The World’s Best Multinational Workplaces (2017) and 7th place in the Best Multinational Workplaces category in Europe (2017). These awards are a testament to our investment in our people and culture. We employ nearly 27,000 people in more than 120 countries around the world. Our commitment to innovation and customer excellence is matched only by our passion for growing and nurturing high-performing people—from the brightest graduates to the most experienced industry professionals. In Hilti Belgium (www.hilti.be) and Luxembourg (www.hilti.lu) approximately 235 highly trained team members mainly in sales, engineering & marketing work together to help construction professionals get the job done faster, safer & more productively. Headquarters are in Brussels. This is where most of the support functions - Customer Services, Finance, Marketing & HR Department - are based. In addition to this there are 13 Hilti Stores across Belgium and Luxembourg. For unique and diverse career opportunities, take a look at our careers and open positions in Belgium and Luxembourg at careers.hilti.be
