Erika Newman is a seasoned professional with 17 years of diverse experience in customer service and operations. Currently serving as a Senior Specialist in RO Business Operations at Hilton Grand Vacations since September 2025, Erika has previously held roles such as Administrative Assistant at Bluegreen Vacations and Public Safety Dispatcher with the Nevada State Police. Previous positions also include Flight Attendant at Allegiant and Culture Guide and Customer Service Representative at Zappos Family of Companies. Erika possesses strong skills in time management, organization, training, and multitasking, complemented by an Associate's degree in Business, Management, Marketing, and Related Support Services from the College of Southern Nevada.
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