Ganiell Shimoda

Ganiell Shimoda is a seasoned hospitality professional with extensive experience in guest services and hotel management. Currently serving as the Director of Guest Services at Hilton Grand Vacations since April 2022, Ganiell has held previous roles including Penthouse Assistant Manager and Front Office Manager. Prior to this, Ganiell was the Rooms Department Head and Front Desk Manager at Hotel Renew from November 2021 to April 2022. Ganiell's career includes significant positions at InterContinental Osaka, where roles spanned from Acting Fitness Manager to Guest Relations Manager over five years. Additional experience was gained as a Guest Service Associate at Shangri-La Toronto and various positions at the Westin Hotels & Resorts from 2006 to 2013. Ganiell holds a degree in Hotel and Restaurant Management from Sundai College of Hospitality and Foreign Languages.