Hayley Pegram possesses extensive experience in the hospitality industry, currently serving as Housekeeper Floor Supervisor and Housekeeping Coordinator at Claridge's since October 2022. Previous roles include Front Desk Receptionist at Malmaison and a LEAD Intern with Newport Hotel Group. Hayley has also worked as Housekeeping Supervisor and Inspector with White Lodging Services, primarily at Le Meridién and AC Hotel Downtown Denver. Additionally, the career includes experience as a Wedding and Event Coordinator at Michigan State University's Horticulture Gardens and front desk roles at the Kellogg Hotel & Conference Center and Destination Hotels. An internship at Four Seasons Hotels and Resorts further enriched the skill set. Hayley holds an MSc in International Hospitality, Event Management, and Tourism from Oxford Brookes University and a Bachelor of Arts in Hospitality Business from Michigan State University.