James Yang

Technical Support Analyst II at Hinckley Allen

James Yang is currently working at Hinckley Allen as a Technical Support Analyst II, responsible for maintaining and supporting the firm's system with over 300 users. Prior to this role, James worked at Gengo as a Translator and at UNIQLO as a Part-Time Associate, where James excelled in sales, maintained brand standards, and provided excellent customer service. James also has experience as a Coordinator of International Relations at Nagasaki City Hall, where James managed international exchange programs and provided translation services. With a Bachelor's Degree in Japanese Language and Literature from the University of Massachusetts Amherst, James has a strong background in IT and language services.

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Timeline

  • Technical Support Analyst II

    August, 2021 - present

  • PC Technician

    June, 2021