Hippo
Jess Emery is a seasoned content professional with extensive experience in content design and management, currently serving as a Senior Content Designer at Hippo since April 2022. Previous roles include Content Designer at DWP Digital, where responsibilities encompassed creating user-focused content, and Lead Instructional Designer at the University of Leeds, focusing on online learning materials. Jess also held positions as a Digital Content Officer and Content Editor at Emerald Publishing, managing editorial processes and stakeholder relationships. Additional experience includes brand promotion at Marks and Spencer and various roles at the University of Leeds and Sports Direct Group. Jess holds a Bachelor's degree in English Language and Literature from the University of Leeds and a Master of Science in Computer Science from Staffordshire University.
Hippo
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At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact. In the digital age, it’s vital that no one is left behind. That's why we're on a mission to create inclusive digital services that achieve business outcomes. From essential healthcare to staying connected online, we put the user's needs first. With a people-first approach, we solve real problems using the intelligent application of technology. Our ultimate goal is to provide value for our customers and those who rely on them. We firmly believe that inclusive digital services benefit everyone. Join us on this journey towards a more connected and equitable world, and let us help you build for the future and make a lasting impact. We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol.