Angel Alcantara

Angel A. is an experienced Senior Client Services Manager at Hire Horatio CX, specializing in project management and performance tracking in customer service and sales. Previous roles include Operations Manager at Enhanced Resource Centers and APAC Customer Services, where relationship management and quality service delivery were key responsibilities. Angel also served as Customer Service Supervisor at Trilogy International Partners and Rococo Investments, leading teams to exceed performance standards. Earlier experience includes senior customer service roles at Stream International and Verizon International Teleservices. Educational background features a Computer Science Engineer degree from Universidad APEC and ongoing Master’s studies in Project Management at Instituto Tecnológico de Santo Domingo.