Jose Osnar Cespedes Mercedes is an experienced IT professional currently serving as IT Manager at Hire Horatio CX since March 2021, where responsibilities include managing information technology systems and identifying areas for development. Prior roles include Senior Information Technology Analyst, ICT Support, Quality Assurance Analyst, and Customer Service Representative at Acquire BPO from November 2017 to March 2021. Jose holds a degree in Information Technology with a focus on Computer Systems Networking and Telecommunications from Universidad del Caribe, completed between 2018 and 2022, as well as a Bachiller General degree from Colegio Episcopal San Andres, earned from 2009 to 2014.
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