Lanette Wallace

Lanette Wallace is a seasoned professional with extensive experience in payroll, client success, and account management across various industries. Currently serving as a Payroll Specialist at Capstone Logistics, LLC, since October 2023, previous roles include Client Success Lead at Hire Velocity and Payroll Specialist at Randstad. With a strong background in order management, client relations, and training, Lanette has achieved significant accomplishments, such as maintaining a 90% fill rate and saving over 1.5 million in revenue as a Payroll/Quality Assurance Specialist. Additional expertise encompasses managing national accounts at Yokohama Tire Corporation, supervising escalations at Progress Energy, and leading teams to enhance client satisfaction. Lanette combines strategic problem-solving with excellent communication skills to drive business growth and optimize operational efficiency.