Tracy Paterson

Tracy Paterson has a diverse work experience that spans over a decade. Tracy started their career at J+D Software Ltd. as a Sales Specialist in 2007, where they eventually became the Sales Manager for the USA, UK, and Ireland markets. During their time at J+D Software, Tracy was responsible for driving revenue, developing relationships with over 100 clients, and generating new business.

In 2011, Tracy joined MOO, where they held various roles. As the Team Lead for MOO for Business, they led a global inside sales and artwork team, reporting directly to the CEO. Tracy was then promoted to Head of Service Delivery, overseeing a team focused on consultative and solution-based sales processes and customer retention. Finally, they became the Head of Customer Experience, where they ensured that MOO created exceptional customer experiences by utilizing feedback, analytics, and research.

Most recently, Tracy worked as the Director of Customer Care at HiRoad, a position they assumed in 2018.

Tracy Paterson holds a Bachelor of Science (B.S.) degree from Ithaca College. Apart from their degree, they obtained The IDM Diploma in Direct Marketing from The Institute of Direct Marketing in London in May 1998. No specific information regarding the start or end years of their education at Ithaca College is provided.