Catherine Frost

Catherine Frost, currently serving as Chief Operating Officer for Hiscox in the UK since April 2024, has an extensive career spanning over two decades at RSA. During this time, Catherine held several key positions, including Regions Managing Director for UK Commercial Lines and Managing Director of RSA Motability, where leadership of a 550-person team generated an income of £500 million. Notable achievements include enhancing customer communication strategies resulting in a +90 NPS and implementing significant training initiatives. Catherine's financial expertise was cultivated through roles such as Finance Director and Senior Personal Lines Finance Analyst, focusing on strategy development, business partnering, and financial performance analysis. Educational qualifications include an FCCA from ACCA and a BA (Hons) in Business Studies and French from the University of Hull.