Dipesh Kumar

Dipesh Kumar is an experienced professional in the information technology sector, currently serving as a Team Lead at Hitachi Systems India Pvt Ltd since October 2020, where responsibilities include managing a team of support agents and ensuring high levels of customer service. Prior to this role, Dipesh worked as a Remote Support Engineer at Progressive Infotech Pvt. Ltd., providing L1 and L2 support to approximately 2200 users. In earlier positions, Dipesh served as a Deskside Support Technician at NR Technoserve Pvt. Ltd., assisting over 150 users, and was self-employed as a Wireless Engineer. Dipesh holds multiple degrees in Information Technology and Humanities from Delhi University and other educational institutions.