Emre Unlu

Emre Unlu is a Senior Service Delivery Manager at Hitachi Vantara, bringing over two decades of experience in IT service management and account management. Previously, Emre held the role of Senior Service Account Manager at Dell Technologies, where responsibilities included ensuring customer satisfaction and managing a large portfolio of enterprise accounts. Prior positions include Field Operations Unit Manager at KoçSistem, overseeing technical support services and vendor management, as well as roles at Turkcell Iletisim Hizmetleri A.S. and Pamukbank, focusing on infrastructure architecture and business/system analysis, respectively. Emre holds a Bachelor of Science in Mathematics from Middle East Technical University, underscoring a strong analytical foundation for a successful career in IT services.