Amit Panchal

Amit Panchal has extensive work experience in various operational and business excellence roles. Amit is currently the Head of Operations at Hitech Group, where they collaborate with the top management team to design and execute operation excellence practices. Amit'sresponsibilities include improving quality, reducing costs, advancing technology, engaging employees, implementing lean manufacturing practices, and enhancing operation excellence KPIs. Amit also focuses on nurturing a customer-centric culture by analyzing customer feedback, driving customer engagement initiatives, and promoting a zero-defect mindset.

Prior to their current role, Amit served as the Head of Business Excellence at Kirloskar Oil Engines Ltd for 15 years and as the Head of TQM & TPM at Balasore Alloys Limited for 4 years. Amit gained extensive experience in assembly, testing, and inspection of various industrial machinery, including cranes, in their role as the Engineer - Head of Production at Mukand Ltd. There, they successfully implemented TPM practices and achieved recognition for their efforts in achieving zero accidents, zero breakdowns, and zero customer complaints.

Amit Panchal attended Sardar Vallabhbhai Patel Vividhlaxi Vidhyalaya (SVPVV) from 1980 to 1990, although the degree and field of study are unknown. In terms of additional certifications, Amit has obtained multiple certifications including being an Assessor for CII Healthcare Excellence Award Assessment, Certified Assessor for CII-EXIM Bank Award for Business Excellence, Certified Facilitator for CII-EXIM Business Excellence Model, Certified Facilitator for Total Productive Maintenance (TPM), Certified Facilitator for Total Quality Management: TQM Mission to Japan, Certified ISO 9001:2008 LEAD Auditor, Certified Integrated Management Internal Auditor (ISO 9001:2015, ISO 14001:2015 & OHSAS 18001:2007), Certified Sustainability Assurance Practitioner (CSAP), Certified TATA Business Excellence Assessor (TBEM) from Tata Quality Management Services based on Malcom Baldrige Framework, Certified in TRADE Benchmarking, Senior Assessor for CII Customer Obsession Award Assessment, and Senior Assessor for CII HR Excellence Award Assessment. The obtained months and years for these certifications are not specified.