Thomas Ralston

Thomas Ralston has extensive experience in customer service and workforce management. Most recently, Thomas works as an FCR eComm Channel Manager at HiTouch Business Services, overseeing complex issues and supervising the e-commerce department. Previously, Thomas held various titles at Staples, where Thomas collaborated with internal teams to enhance customer experience and provided training on customer service procedures. Thomas is known for their ability to communicate, analyze issues, and implement effective solutions to improve overall performance.