Bruna Tavares is a seasoned professional with extensive experience in customer success and digital marketing. Currently serving as Team Lead and Customer Success Manager at Hive.co since February 2022, Bruna previously held roles at SmartrMail as Customer Success Manager and at Unbounce as Customer Success Specialist. Bruna's expertise includes managing customer feedback, providing exemplary customer support, and developing operational processes. With a background in digital marketing and a strong foundation in communications, Bruna has worked with various companies, including StreamCraft.com and Goal Travel Canada, where responsibilities ranged from customer relationship management to content creation and marketing strategies. Bruna holds a Product Management Certificate from Product School and a Post Baccalaureate in North American Business Management from Capilano University, along with a degree in Communications from Centro Universitário de Belo Horizonte.
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