Les Bakker

Les Bakker is the CX Manager at Hive.co since October 2022, where Les helps brands sell more while keeping customers happy and engaged. Prior to that, Les worked as a Senior Billing & Payments Champion at Thinkific from January 2019 to March 2022, creating processes as the team grew. Before that, Les was a Customer Service Guru at Shopify from April 2018 to August 2018, and a Customer Success Coach at Unbounce from February 2017 to October 2017, providing positive and personable customer support.