Hive
Mark Reynolds is an experienced professional in technical product management and service management, currently serving as a Senior Technical Product Manager at Hive since November 2013. In this role, Mark manages a team responsible for releases, maintenance, bug tracking, customer escalations, and reporting, while also overseeing vendor relationships, negotiations, and financial performance. Prior to Hive, Mark worked at Geek Squad from November 2007 to October 2013, where responsibilities included managing a team of Technical Agents, providing training and technical assistance, and handling investigations as a Covert Ops Team Manager. Additionally, Mark held roles as an Incident & Controls Manager and Covert Ops Technical Agent during tenure at Geek Squad.
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Hive
Hi, we’re the Hive team. We believe that your home should help you make the most of life. Home should be the place where you can make time for the things that bring joy, the stuff that puts a smile on your face. That’s why we’re creating a family of smart products and services, designed to make daily living a little easier, so you can focus on the people and things you love most. The Hive experience comes alive through the Hive App that lets you control your home at the tap of a button. Our products are beautifully designed, easily connected, and created to give you greater freedom and complete peace of mind. For a life with less of the have-to-do. And more of the want-to-do. Let’s get living. As part of the Centrica Connected Home family, you’ll be seeing more Hive services and products appear as we continue to make clever tech simple. Discover more: www.hivehome.com