Mitch Howe

Manager Of Customer Success - North America Enterprise And Strategic Accounts at Hivebrite

Mitch Howe has a diverse work experience, starting in 2011 as Editor-in-Chief for the North Country Literary Magazine, where they oversaw all aspects of the publication process. From 2012 to 2015, they worked as an Assistant Men's Basketball Coach at Onondaga Community College, handling recruitment, scouting, academic advising, and fundraising.

In 2015, Mitch joined Alcon, a Novartis company, as a Marketing Strategy Consultant for the Neeley & Associates project. Mitch presented recommendations to the Vision Care sales and marketing staff, influencing their decisions.

In 2016, Mitch had multiple roles. Mitch was a Marketing Consultant Intern at DFW Minority Supplier Development Council, where they developed a marketing plan and presented findings to the Board of Directors. Mitch also worked as an MBA Admissions Ambassador and Social Media Coordinator for TCU Neeley MBA Program, organizing events and managing social media platforms.

From 2016 to 2017, Mitch was a Digital Advertising Intern at Simpli.fi. In 2017, they joined IBM as a Sr. Relationship Representative in the Summit Program, receiving sales training in Cloud and AI-based technology. Mitch later became a Sr. Account Executive, selling marketing solutions to mid-market clients.

From 2019 to 2020, Mitch worked as a Customer Success Director at Acoustic, the world's largest privately-held marketing cloud. Mitch then joined Hivebrite in 2021 as a Sr. Customer Success Manager and later became the Customer Success Team Lead for the US Commercial team. In 2023, Mitch transitioned to the role of Principal Customer Success Manager - US Commercial, managing a book of business and collaborating with the go-to-market team.

Throughout their career, Mitch demonstrated leadership, sales, marketing, and customer success skills in various industries, including technology, marketing, and education.

Mitch Howe earned a Bachelor's degree in English/Creative Writing with concentrations in Communication and Sports Management from the State University of New York College at Potsdam in the years 2008 to 2012. Mitch then pursued a Master of Business Administration (M.B.A.) at the Texas Christian University - M.J. Neeley School of Business from 2015 to 2017. Additionally, Mitch has obtained several certifications including Cloud Sales Acceleration Center - CSAC for Sellers from IBM in May 2019, Global Sales School Graduate from IBM in December 2017, and Bluemix Essentials from IBM (specific dates not provided).

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