Shrinivas Badri

Shrinivas Badri has a diverse work experience spanning various roles and industries. In 2019, they interned at SPI EDGE, where they worked in customer experience, graphic design, and human resources. Shrinivas was responsible for intern procurement, screening, and evaluation, as well as monitoring their progress and developing a process framework for the internship program. In 2020, Shrinivas interned at Udaan Aviation Academy in a business development role. In 2021, they joined Freshworks as a graduate trainee in customer support, providing technical assistance to Freshdesk customers. Shrinivas received the "Rockstar Rookie" award for achieving high customer satisfaction scores. In 2022, Shrinivas took on the role of Sr. Executive - Customer Relations (Social Media) at Vistara - TATA SIA Airlines Ltd. Shrinivas engaged with customers on social media platforms, resolved customer concerns, managed flight disruptions, and handled influential customers. Currently, they work as a Support Specialist at Hiver, ensuring exceptional customer support by taking care of customer queries and concerns.

Shrinivas Badri completed their Bachelor of Engineering degree in Electronics and Communication Engineering from SSN College of Engineering, from the years 2017 to 2021. Before that, from 2015 to 2017, they attended Padma Seshadri Bala Bhavan Sr. Sec. School, where they completed Grade 12 with a focus on Computer Science.