Dawn Christie

Head Of Content And Creative Services at HM Revenue & Customs

Dawn Christie is an accomplished professional with extensive experience in marketing, communications, and product development. Currently serving as Head of Content and Creative Services, as well as Head of Internal Campaigns and Channels at HM Revenue & Customs since January 2020, Dawn has previously held significant roles at First Ark, including Group Head of Marketing, Communications and Product Development, Group Head of Transformation and Service Development, and Group Head of Product and Service Development. Dawn's earlier career included key positions at Boodles, Sainsbury's, and Shop Direct Group, where responsibilities encompassed strategic buying, merchandising, and brand management across various sectors. Dawn holds educational qualifications from the University of Liverpool and several Liverpool schools.

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HM Revenue & Customs

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HM Revenue and Customs (HMRC) is the UK’s tax, payments and customs authority. We collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We help the honest majority to get their taxes and payments right, and make it hard for the dishonest minority to cheat the system.


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