Peggy Kerans

Peggy Kerans is an experienced professional in consumer operations and client services, currently serving as the Director of Consumer Operations at HMR Plan since September 2023. Prior to this role, Peggy held the position of Operations Manager-Client Services at HMR Plan, LLC from January 2023 to September 2023, and at HMR Weight Management Services from November 1997 to December 2022. In previous roles, Peggy successfully oversaw the Client Services Department, leading significant projects such as a third-party logistics outsourcing initiative that resulted in $1M in savings. Additionally, Peggy has a strong background in project management, collaborating with executive leadership to develop technology roadmaps and implement change management processes. Peggy holds a Master of Education in Educational Psychology from McGill University and a Bachelor of Arts with a specialization in Psychology from Concordia University.