Daniel Ireland

Daniel Ireland has extensive experience in customer service and operational leadership, currently serving as a Customer Service Representative at HNL Lab Medicine since March 2020, where notable achievements include maintaining a customer satisfaction rating of 90% or above and enhancing productivity by 60% through workflow analysis. Prior to this role, Daniel led the launch of a front-end ordering service at The GIANT Company, training over 100 employees and managing daily operational challenges. Experience at Food Lion as an Assistant Store Manager involved overseeing cash office operations and conducting inventory audits, alongside providing exemplary customer service. Daniel holds an Associate's degree in Business, Management, Marketing, and Related Support Services from Indiana University of Pennsylvania.