Deepak Thayil

Deepak Thayil currently serves as the Head of Service Design at Hogarth Worldwide, a position held since September 2019, after progressing through roles such as Director and Senior Manager in Process and Quality within the same company. Prior experience includes managerial positions at RR Donnelley focusing on Business Performance Improvement and at Conduent as a Quality Manager. Deepak's career in service delivery began at Sutherland Global Services, where roles evolved from Senior Tech Support Executive to Group Leader of Operations. Deepak also held positions at HP, Accenture, and Concentrix Daksh Services India Private Limited, all contributing to expertise in continuous improvement, data analysis, and service delivery. Educational qualifications include a Bachelor of Technology in Computer Science from Hindustan College of Science and Technology and a Diploma in Tool and Die Engineering from KGPT.