Hoichoi
Moloy Karmakar has extensive experience in the technology operations and customer experience domains, currently serving as Senior Manager in Tech Operations and CRM at Hoichoi TV since January 2018. Previous roles at Hoichoi TV include Manager in Customer Experience and Content Programming, Assistant Manager, and Senior Executive. Prior to that, Moloy worked at Concentrix from September 2014 to January 2018, focusing on training and transaction quality. Earlier experience includes an Executive position at Aegis Software Corporation in 2012. Moloy Karmakar holds qualifications in Accounting and Finance from The Institute of Chartered Accountants of India, having completed the Integrated Professional Competence Course (IPCC) from 2011 to 2013 and the Common Proficiency Test (CPT) from 2010 to 2011.