Jennifer Caswell

Jennifer Caswell is an experienced help desk technician currently employed at SeekOut since July 2022, previously serving as a Technical Services Representative II at FedEx Services from February 2018 to July 2022. Jennifer's background includes hands-on technical roles, such as Field Service Technician at TEKsystems and Pomeroy, where responsibilities included onsite customer troubleshooting and PC repair. Additionally, Jennifer specialized in Level 3 tech support for Windows 7 based POS systems. Committed to professional development, Jennifer holds a Bachelor's degree in Computer/Information Technology Administration and Management from Western Governors University and is currently pursuing a Bachelor's degree in Software Development at the same institution.