Joaquín Osorio

Technical Support Team Lead at Holded

Joaquín Osorio has a diverse work experience. Joaquín currently holds a role as the Technical Support Team Lead at Holded, starting in June 2023. Prior to this, they worked as a Product Expert at Holded from February 2022 to July 2023 and as a Technical Support Specialist from October 2021 to February 2022.

Before joining Holded, Joaquín was a Co-founder of Casa del cuadro, an ecommerce venture that they started in June 2019 and worked on until October 2020.

Joaquín also worked at Ramon Clemente Glass, where they held several roles. Joaquín was the Chief Operating Officer from February to June 2020, the Deputy Chief Operating Officer from February 2018 to February 2020, and the Responsible HSEQ from February 2016 to February 2018, where they were responsible for security, health, quality, and the environment.

Joaquín also has experience as a Chief Operating Officer at Ritmo mornings s.l from July 2019 to June 2020.

Additionally, they have R+D experience, working at UPC School (Universitat Politècnica de Catalunya) in 2014 and as an intern at TU Delft in 2013. At TU Delft, they were part of an R+D team investigating the elimination of biofilm in swimming pools using UV treatments.

Joaquín also worked at HEL Ltd in 2013, where they were responsible for determining chemical reactions that could be done with the company's devices for promotional events and researching the optimal conditions for the reactions.

Overall, Joaquín Osorio has a diverse background with experience in technical support, product expertise, co-founding an ecommerce venture, and various operational and R+D roles.

Joaquín Osorio has a diverse education history. In 1997, they completed their Bachelor's degree at Colegio La Farga, with a focus on technology. Joaquín then pursued a Grado en Ingeniería in Ingeniería química at IQS Barcelona from 2009 to 2013. Joaquín furthered their education by completing a Master of Engineering (M.Eng.) in Ingeniería química en ciencia de materiales y especialidad en biotecnología at Universidad Politécnica de Madrid from 2013 to 2015. Joaquín also obtained additional certifications, including a Yellow Belt in Six Sigma from Fundación ICIL Logistics and Supply Chain in 2016 and a Metodología 5s certification from IQS Barcelona in the same year. In 2018, Joaquín focused on expanding their skill set through various courses, including an intensive data analytics program at Codeacademy and a First Certification to Ethical Hacking at Comunix. Joaquín also completed a course in Metodologías de Gestión Ágil de Proyectos at Instituto Superior de Software (ISS) and earned a Master of Business Administration (MBA) from thePower. Most recently, in 2019, Joaquín completed a course on Arduino from 0 to expert at Udemy, specializing in Ingeniería eléctrica y electrónica.

Links

Previous companies

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Timeline

  • Technical Support Team Lead

    June, 2023 - present

  • Product Expert

    February, 2022

  • Technical Support Specialist

    October, 2021

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