Ian Copley

Ian Copley is an accomplished operations and customer experience leader with extensive experience in the travel and hospitality sectors. Currently serving as the Director of European Operations and Director of Integration at Holiday Extras, responsibilities include oversight of customer satisfaction and managing a diverse team across European markets. Previous roles include Chief Operations Officer at Railsr and director-level positions at Snaptrip Group, Zuto, Thistle Hotels, and On the Beach, contributing significantly to operational efficiency and strategic growth. Ian's educational background includes a GNVQ in Travel & Tourism and Advanced Level Spanish from Swindon College.