Daniel Rojas Salazar

Daniel Rojas Salazar is an experienced professional in customer service and fraud investigation, currently serving as Customer Happiness Manager at Holidu since June 2022. Previously, Daniel worked at Amazon from August 2015 to May 2021 as a Fraud Investigation Specialist, where responsibilities included analyzing fraud patterns in Italian and British seller accounts to mitigate risks for the company and its customers. Prior to Amazon, Daniel was a Customer Service Representative at Hewlett Packard Enterprise from March 2010 to August 2015, addressing inquiries related to products and technical issues. Daniel holds a degree in Geography from the Universidad de Costa Rica and a Diploma of Education in Cisco CCNA from Instituto Tecnológico Costarricense.