Holland America Line
Denise Eberhardt possesses extensive experience in guest services and administration, currently serving as Guest Services Lead at Holland America Line since May 2017. Previous roles include International Guest Relations Associate at the same company, and Operator/Guest Service Administrator at Waldorf Astoria Amsterdam. Denise has also trained as a Manager in Training at Hilton Los Angeles/Universal City and worked as a Financial Administrative Assistant at Eberhardt B.V. Additional experience includes Front Office Manager and Front Office/Hostess trainee at Jachthaven Kortenhoef, and an all-round intern at Le ChatO. Denise's foundational experience includes working as a waitress and kitchen help at Charlie Chiu. Academic qualifications include a Bachelor of Business Administration in Hotel and Event Management, a Propedeuse in the same field, and an Executive Master in Wedding Management, along with a certificate in Portuguese Language and Brazilian Culture for Foreigners.
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