Ines C.

Ines C. is an experienced professional in guest services and customer experience, currently serving as the Guest Services Lead at Another Planet Entertainment since January 2022, overseeing operations to enhance live music events for thousands of attendees. Prior to this role, Ines worked at Everlaw as a Customer Experience Enablement Specialist, leading initiatives for alignment among remote teams, and held multiple positions at Wish, focusing on customer support, including Vendor Operations Specialist and Escalation Specialist, where process documentation and quality assurance were key responsibilities. Ines also gained valuable experience at Facebook as a Public Content Analyst and Twitter as a User Services Agent, enhancing platform integrity and user experience. Earlier roles include work in media production at SKULLY Technologies and a marketing internship at CAAMFest, alongside academic achievements, holding a Bachelor of Fine Arts in Film from California College of the Arts.