Richard Francis

Richard Francis is a seasoned professional with extensive experience in customer service and support within the medical device industry. Currently serving as the Director of Professional Installation Services at Hologic, Inc. since January 2023, Richard has a robust background with Stryker, where tenure spanned from December 2005 to January 2023, culminating in the role of Director of Customer Experience. Richard's career includes various managerial positions, showcasing expertise in customer care, sales support, and technical support. Richard holds a Bachelor of Science degree in Advertising/Public Relations from Texas Christian University, earned between 2001 and 2005.