Fabio Boucinhas

Fabio Boucinhas is a seasoned business leader with extensive experience in digital marketing and contact center operations. As CEO and Co-Founder of Home Agent since May 2011, Fabio has spearheaded an innovative work-from-home model in Brazil, achieving recognition for social responsibility from the Brazilian Teleservices Association. In previous roles, Fabio served as Digital Media and Internet Director at Natura, where the digital portfolio was reorganized, enhancing social media presence and launching e-commerce initiatives. Fabio's background includes significant positions at Yahoo! Brazil, SKY Brasil, and Maxblue by Deutsche Bank, alongside academic credentials featuring an MBA in International Executive from the University of Pittsburgh and a course in Strategic Negotiations from Harvard Business School.