Ricardo Torres

Ricardo Torres is an experienced professional specializing in Salesforce administration and marketing automation. Currently serving as a Salesforce Administrator at Home Care Pulse since May 2023, Ricardo previously worked at Google as a Marketo Administrator, where responsibilities included managing the Marketo and Salesloft platforms, supporting API integrations, and providing technical assistance related to Salesforce. Prior roles included Application Support Engineer at Google, Fleet Response Analyst at Waymo, IT Helpdesk at Navient, and Web Chat Agent at Gila LLC, among others. Ricardo holds a Master of Business Administration (MBA) from Midwestern State University and a Bachelor's degree in Finance from Tecnológico de Monterrey, along with ongoing training through Trailhead by Salesforce.