Meenakshi Saha, MBA, CSM®, B. Eng., is a seasoned business analyst currently working at Home Trust Company since March 2022, focusing on the transition to a cloud-based telephony system and API design documentation for a Contact Center Transformation project. Prior experience includes roles at Manulife Bank of Canada as an IT Business Analyst, where operational improvements and portfolio optimization initiatives were implemented, and Manulife as an Associate IT Business Analyst. Meenakshi's extensive background also encompasses positions at Norima Consulting, Infosys, and a successful internship at Infosys Limited. Meenakshi holds a Master of Business Administration in Finance from the University of Manitoba and a Bachelor of Technology in Computer Science from Guru Nanak Dev University.
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