Sandip Patel

Sandip Patel is a skilled professional with extensive experience in Customer Relationship Management and digital transformation initiatives. Currently serving as the Customer Relationship Management Lead at Home Trust Company since January 2014, Sandip has successfully implemented and managed Fintech Digital Transformation Initiatives using Salesforce and MS Dynamics CRM, as well as SAP S4 HANA BP integration. Prior experience includes roles as a Senior Functional Consultant - CRM at IBM, where CRM business processes for an Oil & Gas customer were managed, and as an SAP CRM Functional Consultant at Capgemini for a Utility customer. Sandip began the career at Blue Star Limited as a Customer Service Manager, overseeing all aspects of customer service and supporting SAP CRM project implementation as a Subject Matter Expert. Sandip holds a Bachelor of Engineering degree from the University of Mumbai.