Norma Ruiz is a Bilingual Case Manager at the Homeless Prenatal Program since May 2023, with extensive experience in case management and community outreach. Previously, Norma served as a Case Manager at Mission Neighborhood Centers, Inc. from August 2018 to May 2023, where responsibilities included developing care plans, collaborating with local schools, and supervising staff. Norma was appointed to the San Francisco Reentry Council from January 2019 to December 2020, focusing on supporting adults exiting the justice system. Additional roles include Secretary of the Board of Directors at Families with a Future, Alumni Project Coordinator at Young Women's Freedom Center, and Peer Service Advocate at Mission Neighborhood Health Center. Norma's early career involved managing outreach programs and serving as a youth intern and fellow, with an educational background including a Bachelor's degree in Public Health from San Francisco State University.
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