Sophia Cronk

Sophia Cronk has a diverse and extensive work experience spanning over two decades. Sophia has held various roles in different companies. The most recent position they held was at HomeLife Senior Care, starting in November 2016, where they were the HCA Director and Office Director. Their responsibilities included overseeing the development and management of HLSC Operations, directly supervising Home Care Aides, and providing HR support.

Prior to that, from August 2014 to July 2016, they worked at College Nannies and Tutors as the Family Placement Manager. In this role, they ensured smooth department-wide operations, including management, training, scheduling, sales, and marketing. Sophia also established and implemented departmental policies and built employee relationships to cultivate retention and growth opportunities.

From January 2014 to August 2014, Sophia worked at S&T Fraternity Management as an Account Manager. Their responsibilities included providing support and account management for over 20 Cal Berkeley Fraternities, managing front-line tenant-based support, and maintaining student/tenant files.

Before that, from October 2012 to July 2013, they worked at Mercantile Systems Inc. as an Operations Assistant. In this role, they supported the Director of Operations in various activities, including human resource functions, client relation management, and general account management backing.

From June 2009 to August 2011, Sophia worked at VIPdesk as an Account Manager/Concierge. Their responsibilities included delivering effective personal service to an elite customer base, building and maintaining relationships, and ensuring customer satisfaction.

Lastly, from October 1997 to September 2008, Sophia held the position of Director of Client Relations at O/E Learning. Their responsibilities included managing, planning, and executing customer retention campaigns, managing corporate accounts, and fostering client relationships.

Overall, Sophia Cronk has demonstrated expertise in operations management, account management, customer service, and client relations throughout their career.

Sophia Cronk attended Diablo Valley College, where they pursued General Education and Business, but did not complete a degree. Prior to that, they graduated from Monte Vista High School with a Diploma in General Studies.