There are over 5,000 people in Toronto without a safe stable place to live. Hundreds live “rough” – in ravines, stairwells or on the street. Hundreds more suffer with mental illness and addictions. This forgotten slice of our population, people who have been street-involved for several years and who have nowhere else to go, is where Homes First comes in.  We provide Housing First. We were the first and remain one of the largest providers of homes for people with the fewest options in Toronto.

Homes come in many shapes and sizes but each is a safe, stable refuge and allows us to connect to others. Everyone needs a home. With a home people can be part of a community, obtain ID, register for social services and keep in touch with family and friends. With a home people gain respect, dignity and the ability to care for themselves and others.

The vast majority of homeless people – even those with severe mental health and/or substance use issues – can successfully stay housed and off the street with appropriate housing and supports.

Homes First works with others to advocate for fair and equitable funding for social housing providers and the creation and adoption of a national housing strategy.

Charity

Non Profit

Social Impact

Homes First

Homes First's headquarters in Toronto, Canada

Patricia Mueller

Jamie Facciolo

Michael Potvin

Caroline Ferris

The Community Shelter Services team at Homes First provides direct support and assistance to individuals experiencing homelessness in Toronto. They manage day-to-day operations of shelter facilities, offer crisis intervention, and connect residents with essential social services. The team plays a critical role in helping clients secure stable housing, access healthcare, and integrate into the community, fostering a safe and supportive environment for those with few other options.

Community Shelter Services

The Human Resources Team at Homes First is responsible for recruiting and onboarding staff dedicated to providing stable housing and support services for Toronto's homeless population. They manage employee relations, administer benefits, facilitate training programs, and ensure compliance with health and safety regulations. By maintaining a capable and motivated workforce, the HR team helps advance the organization's mission to provide safe, stable housing for those with the fewest options.

Human Resources Team

The Housing Management and Services team at Homes First is dedicated to providing and maintaining safe, stable housing for Toronto's most vulnerable populations. This team ensures the effective operation and management of shelters, transitional housing, and permanent supportive housing, offering essential services such as harm reduction, health support, addiction services, and intensive case management. They work collaboratively to advocate for fair funding and policies while delivering direct support to help individuals transition off the street, sustain their housing, and integrate into the community with dignity and respect.

Homes First

Org chart

Teams

Community Shelter Services

Human Resources Team

Housing Management and Services

Offices

Homes First

Org chart

Teams

Community Shelter Services

Human Resources Team

Housing Management and Services

Offices

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