Alexandra Konspore

Alexandra Konspore is an accomplished professional with extensive experience in membership accounting and process improvement at HomeServe USA since March 2014. As the Membership Accounting Manager and Sr. Application Support Manager, Alexandra administers IT work orders, collaborates with offshore IT teams, and drives process enhancements, resulting in approximately $1 million in savings. Notable achievements include reducing issue resolution times by 89% and establishing a dunning process that recouped over $1 million while retaining 43% of customers. Previously, as a Data Research Analyst at First Carbon Solutions, Alexandra managed FOI requests and conducted research to enhance document understanding. Alexandra holds a Master of Science in Accounting and Auditing from Southern New Hampshire University and a Bachelor of Science in Business Administration and Management from Quinnipiac University.