Michelle Defeo

Michelle DeFeo is an experienced digital product and project management professional with a career spanning over two decades. Currently serving as Senior Director of Digital Product Management at HomeServe USA since October 2015, Michelle defines the product vision for the company's online customer journey and manages the strategic oversight of the digital portfolio. Prior to this role, Michelle held positions at Pepperidge Farm as IT Manager and Senior IT Business Analyst, focusing on business systems and data intelligence, and at Sepracor Inc. as Senior Applications Support Specialist. Michelle began a career in project management and business analysis at Summit Technology, successfully overseeing a $1 million Oracle ERP implementation. Michelle holds an MBA in Management Information Systems from Bentley University and a B.A. in English and Marketing from Fairfield University.