Michelle Brown

Michelle Brown is an accomplished Salesforce Delivery Manager and Salesforce Administrator Manager at Homesteaders Life Company, where responsibilities include optimizing and customizing the Salesforce platform to meet the needs of the pre-need funeral insurance business and supporting independent agents. With a strong background as a Senior Salesforce Administrator at DLL, Michelle led the development and deployment of Salesforce implementations and served as a Contract Administrator Team Lead, supervising audit processes and compliance reviews. Previous experience includes roles at JPMorgan Chase as an Indirect Loan Document Analyst, where compliance with guidelines was ensured, and at ADESA as an eBusiness Manager, overseeing online vehicle auctions. Michelle began a career in finance, including serving as a Personal Banker at First National Bank Texas and closing real estate transactions at Elite Real Estate. Educational qualifications include a diploma in Entrepreneurship/Small Business Management from Des Moines Area Community College.